FAQS

Contact Us

Foshan Keenhai Metal Products Co.,Limited

Add:NO.6 3rd Road of Tancun Industrial Area Chencun Shunde, Guangdong

Tel:+86-757-29361679

Ph:+8613695155351

E-mail:genge@keenhai.com

Foshan Keenhai Metal Products Co.,Limited


FAQ:


1.Q:How about customized?

   A:Our professional R&D team can meet your OEM/ODM requirement.



2.Q: How about your quality guarantee ?
   A: For all our products, we have certificate and product quality test report, if there is any lost caused by us , we will make compensation.



3.Q : How about sample ?

   A : Free sample can be sent within 5 days after confirmation, but shipping cost will be afford by the buyer, it will be refund when order.



4.Q : Do you have any successful customer example?

   A : Yes, We are a supplier of famous German companies, please contact us for more details.And the supplier of Asian City in Guangzhou and Guangzhou Baiyun Airport.



5. Q : Do you have any successful customer example ?
    A : Yes, We are a supplier of famous German companies, please contact us for more details. And the supplier of Asian City in Guangzhou and Guangzhou Baiyun Airport etc.



6.Q : How long is your response tothe customer doubt?

        A:  Your inquiry will be replied within 24 hours.




      7.Q : How to solve the problem after the customer receives the goods?

         A : Our After-sale dept could help you deal with any problems when you received our products.



      8.Q: What is the MOQ ?
         A : MOQ=1 pcs, better price with more quantity.

 


9.Q : How about your payment term ?

   A : We can accept TT, Western union,Trade Assurance and so on.



10.Q : How about your Payment Term?

     A : T/T, 30% Deposit, Balance Settled before Shipment



11.Q :How about your Lead Time?

     A: 15-30 Working Days



12.Is the factory open to the customer?

     A: We have several factories that you can choose to visit at any time.